Bluecroft Finance Ltd of 145 Stafford Court, Washway Road, Sale, England, M33 7PE. A limited company registered in the UK on 27th October 2022 with a registration number of 14446071.

Registered under the Data Protection Act 2018 with the Information Commissioner’s Office: Registration Number: ZB446371

We are a Data Controller and responsible for the personal information we collect about you.
If personal information is not provided to us through our Website, APP or from a Third Party we will not be able to offer you any of our products and services in finding credit products.

We collect Personal Data from you:

• When you apply or take a service or product from us through our website or app.
  • When you contact us, or if you have replied to a communication from us.
  • When you submit a form either on our website or social media platform.
• When you submit a feedback form via our email, telephone or our online contact us form.
• Through Cookies on our website that provide us with website usage information.

This includes (but is not limited to):

• Name
• Date of Birth
• Address
• Contact Details
• Employment Details
• Bank Details
• CRA information
• Any sensitive information you share with us.

In order for us to process your data we have to have a lawful basis to do so.  We are relying on the following basis to do so:

(a) Consent: you have given clear consent for us to process your personal data for a specific purpose. For example, when we ask for your consent it allows you to have the right of control over your data and how it is processed.  You will find these consent boxes at different opportunities in the application and you will find an opt out on all our marketing communications and through our website.

(b) Contract: the processing is necessary to enter into the contract with you for us to be able to provide you with the loan matching or other services you have specifically requested for. This will also be relevant even if you have asked us for a quote.

(c) Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).

(f) Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests. For example, once you have used our services, we may retain some form of your data for statistical analysis so that we can ensure compliance and improve our products for the future.

We use your information so that:

• We can process your application.
• We can verify your identity when you contact us.
• We can identify accounts, services and products you may have from us.
• We can offer you other products.
• We can improve your account administration.
• We can manage your account as and when needed.
• It can help us prevent and detect fraud and loss.
• We can manage risk and prevent crime; and
• It will improve our business overall and develop better ways we can serve our customers.

Emails and recorded calls are retained for a period of time and then destroyed in accordance with our Data Retention Policy.

• All our staff.
• Third parties including police. government or regulatory agencies should they request it.
• Any officials who request it for legal proceedings.
• If our company and all of its assets are bought by a third party your personal data will also be transferred to this third party.
• If we need to pass on personal data to others who offer administration services, marketing information and customer services

We carry out comprehensive due-diligence on each party that we work with to ensure your personal data is secure and that the communication you receive is relevant to your needs. 

• We use encrypted software.
• We continually test our systems to see whether it can be penetrated by malicious software and outside third parties looking to steal data.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information

We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.  Any third party we share your data with must ensure they provide the necessary assurances that they meet and maintain the same level of high standards we provide in security and privacy.

We invest heavily in data security so you should be assured that your data is safe.

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You may be sent some direct marketing communications via SMS, telephone call or email regarding our products.  You will be contacted via the communication details you have submitted in our website contact form. Ourselves and companies within our group may contact you regarding products and services that we feel may be of interest to you if you have given consent. Marketing consent can be revoked at any time by emailing [email protected].

To update your information you may do so online in your own account or emailing us at [email protected]

You have the right of access to your personal data. You may complete a Subject Access Request to get a copy of your personal information. Please email us at [email protected]

There will be no fee for us to provide you with this information as long as it is not manifestly unfounded or excessive.

Cookies cannot be used to identify you personally and are used to improve services for you, for example through:

1. letting you navigate between pages efficiently;
2. enabling a service to recognise your computer so you don’t have to give the same information during one task;
3. recognising that you have already given a username and password so you don’t need to enter it for every web page requested;
4. measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure that they are fast.
   See allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic to tailor the website customer needs. These cookies only collect information in an anonymous form, including the number of website visitors and the pages visited. No personal information is collected or stored by Bluecroft Finance. We only use this information for statistical analysis purposes and then the data Is removed from the system.

You have the following rights for your data:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

For further information in relation your rights visit www.ico.org.uk

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